Yes, all prices shown are final and include all taxes.

A 10% discount is provided for a design project in case of a one-time and full payment of the entire amount before the start of work. It is also possible to get a discount of up to 40% on furniture when buying it through our design studio. The volume of the discount depends on the manufacturer and the volume of the order.

The cost of the project can change only in one case - when the projected area specified in the contract is changed in relation to the actual area of the premises, obtained after measurements by the designer. In the event of a decrease or increase in the designed area, the proportionally changed area is recalculated (both up and down).

We work quite quickly and usually start work and go to the site for measurements within two to three business days.

There are no restrictions on the size of the premises, but it is important to consider that there is a minimum contract value from which we work. Its size depends on the chosen tariff.

• Basic project: 20% prepayment, 80% upon completion.
• Standard and full project: prepayment of 20%, after completing all drawings – 40%, after furniture selection – 20%, after the 3D stage – 20%.

You have the right at any time without giving reasons to refuse to perform the contract unilaterally without any penalties, paying for the work performed and accepted by you.

3D visualization is necessary for you, as a customer, in order to understand how the room will look like in the implemented form, how furniture is arranged, materials, lighting and other interior and decor items are selected. In 3D modeling, all real dimensions and proportions of rooms and internal objects are observed. 3D gives you the opportunity to look at the future interior from different angles and in different ways, which helps you see how your home will combine the selected materials, colors, furniture. You can choose the option you like from all offered. The right choice will save money that usually goes to rework and the purchase of new materials.

We do not practice freehand drawing, because. it is difficult, or rather even impossible, to make changes to the drawing. A drawing cannot show the reality of lighting, shadows and light; it is impossible to maintain real sizes and proportions in it.

Initially, furniture, textiles and materials are selected by the designer according to catalogs, on the websites of suppliers, according to samples, etc., and only after preliminary coordination of all the selected options with the customer, it is possible to organize a designer’s trip together with the customer to the stores to view and approve the selected options.

Of course, but in this case you will have to travel around a huge number of stores on your own, sorting through furniture, textiles and materials and looking for exactly those that would harmoniously fit into the designed interior. Moreover, buying furniture as a private buyer, and not wholesale, like our company, you can lose up to 40% discount.

All our designers must have a higher architectural or design education. In addition, our designers undergo constant training and courses on new technologies, materials, furniture and textiles, which are conducted by our suppliers and manufacturers from Spain, Italy, Germany and Russia.

We only hire designers with at least three years of active work experience. Most of our designers have over 6 years of experience, and our lead designers have over 10 years of experience.

Usually we do not arrange casting of designers, because the customer concludes a contract with the company, not with a specific designer, and the company is responsible for the quality of the project. Even if you give the customer the choice of a designer, most often the choice will not be justified. The designer is appointed by the manager of the company based on his current employment and ability (experience) to complete the design project of this object. At the same time, you can choose the projects you like from our portfolio and provide them to the manager at the conclusion of the contract, and we guarantee that one of the designers of the project you like will be assigned to your object, the one that is the most free at the moment, in order to devote more time to the new project.

Yes, you can arrange a free consultation with a designer and engineer who will answer in detail all your questions about the future interior, styles, layout and engineering, talk about modern technologies and materials.

If you do not find a "common language" with the designer or the work performed by the designer does not suit you, then the Company undertakes to change the designer within two working days without explaining the reasons. Such cases are rare, but there are human factors. As practice shows, after studying the problem and changing the designer, the project is successfully completed.

We offer three versions of each plan, drawing or picture, while the main version can be made with an unlimited number of changes and improvements. If we didn’t like any of the proposed design options, we analyze in detail “what exactly we didn’t like” and “in which direction to move”, right up to changing the designer.

Necessarily, the designer goes to the site to perform detailed measurements of the premises: the sides of the premises, diagonals, heights, dimensions of window and door openings, load-bearing structures, technical cabinets and ducts, utility lines, etc. are measured. In addition to measurements, the designer at the facility takes a detailed photograph of the facility so that in the process of developing a design project, it would be possible to quickly discuss the details of the project with the customer, engineer and other team members using photographs.

Most often - yes, but you need to agree in advance.

It is possible both at the site during measurements, and after them - at a convenient time and in a convenient place.

Yes, you can communicate by phone, email, WhatsApp, Skype or any other convenient way.

Designers offer options for interiors and color solutions based on the wishes of the customer, which are formed at the first meeting of the designer with the customer, at which the terms of reference for the design are filled out - a questionnaire with many questions. Obviously, the designer will not offer a classic interior if the customer prefers modern style or minimalism. At the same time, the designer offers both his ideas and suggestions for creating a future interior, tells and shows why it is better and how it will work. In any case, the decision is made by the customer.

Most of the customers, when contacting a design studio, do not know what they want to get in the end. It's not scary. A professional designer can always use leading questions to understand what customers like and what not. To do this, we use the terms of reference in the form of a simplified questionnaire, magazines with interiors, analysis of works from our portfolio and many other materials.

Ideally, for the first meeting with the designer, it would be good to prepare photographs from magazines, links to Internet sites or our portfolio with those interiors or design elements that you liked the most. It is important to choose photos not only of the interior that you liked as a whole, but also those in which you liked individual solutions, for example, floor pattern, ceiling shape, doors, dressing room layout, kitchen veneer color, etc. The more you provide such information, the more accurate the designer will have an understanding of your style, color and functional preferences and the faster and more accurately the design project will be completed.

Work begins only after the signing of a contract for the development of a design project. After that (usually in 2-4 days), by agreement with the customer, the designer goes to the site to perform measurements. After the measurements are made (usually in 1-2 days), the designer calls the customer and arranges for the first meeting to fill out the terms of reference, discuss styles, color schemes, functional areas, etc. The first discussion usually takes at least three hours. After this meeting (usually in 1-3 days), the designer offers (more often by e-mail) options for functional areas, furniture arrangement, etc. Each stage is offered to the customer in several versions, the necessary adjustments are discussed and made, and after the acceptance of the next stage, we proceed to discuss the next one.

Our designers and architects work only in professional programs. Working drawings are made in Autodesk AutoCAD or Graphisoft ArchiCAD, 3D visualization - in 3ds MAX VRay or Corona Renderer.

The transfer of project documentation is carried out in paper form, as well as in electronic form in JPEG or Adobe PDF image format. Source files in AutoCAD (dwg), ArchiCAD (pln) and 3ds Max (max) formats are not transferred to the customer.

No, there is no license to design interior design, but there are building codes, rules, and other regulations that must not be violated when designing an interior. That is why not only the designer-architect works on the project, but also the engineer who controls the observance of all such moments.

Our company does not perform construction work in the EU, but can recommend proven workers in all construction specialties (electricians, plumbers, painters, etc.), as well as control the quality of their work.

We work with inexpensive Spanish and Italian factories, as well as with Luxury class factories. We offer products from all major manufacturers in Italy, Spain, Portugal and Germany.

It all depends on the warehouse program and the manufacturing factory. If the selected furniture is in stock in Europe, the delivery time is usually 2-4 weeks. If the furniture is made to order, then the terms can reach up to 5-7 weeks.

It is possible if you choose factories that operate in a continuous production mode and maintain a constant stock of components for ordering. In this case, it is better not to consider factories that manufacture furniture according to individual projects and develop non-standard furniture elements. Our employees will help you to understand this issue and recommend factories with a minimum production time.

Delivery to the house and lifting to the floor to the apartment in the presence of a freight elevator suitable for the dimensions of the furniture is free. If it is impossible to lift the furniture on the elevator, you pay for manual lifting, the cost of which is agreed separately.

Yes, of course, our specialists will be able to find models of furniture and factories as close as possible to it using the provided picture and agree on various options with you.

Yes, we deal with the complete process of textile design, from the development of an idea to the production of finished products: curtains, decorative pillows, bedspreads, etc.

Yes, of course, we provide a full range of textile design services. It includes professional hanging and steaming of curtains. Hand draping creates a finished look for curtains. And vertical steaming with a professional dry steam generator ensures that even the most difficult fabrics are ironed gently and efficiently.

We work with a large number of fabric manufacturers. These are mainly European countries: Spain, Belgium, Italy, Germany, England, France, Turkey. There are custom items of fabrics from the USA and China. In the first place for us is always quality, modern design and reasonable price.

Tailoring curtains and bedspreads on average takes 3-4 weeks. It all depends on the complexity of the project and the amount of work. It is also always necessary to take into account that the fabrics for the project are not always available. Delivery of custom fabrics can take up to 5-6 weeks, subject to the availability of material at the manufacturing factory.

Yes, that's right, most fabrics now have polyester in them. But do not consider this as a disadvantage. Polyester fabrics are hypoallergenic and mostly easy to care for, they can be washed in a washing machine. They are not afraid of shrinkage. Modern fabrics are distinguished by an unusual design, fabrics can be etched, specially worked, laser cut, interspersed with various threads. All these effects can be performed precisely due to the composition of such tissues. In addition, the quality of modern polyester fabrics is very high, it is felt to the touch and is clearly visible in the finished product.

Fashion is a relative concept. Someone loves the classics, while someone is closer to modern interiors. Textiles are always a continuation of the interior of the room. It can be noted that recently much attention has been paid to the quality of the fabric, its texture, and beautiful drapery. The intricate cut with lambrequins was replaced by laconic forms. These are straight curtains with a beautiful hand laying, with a good assembly factor, made of high quality fabric. Braid and all kinds of piping are often used as decor, adding zest and acting as a link with the interior of the room.

We always select fixtures based on the architecture of the room and the design task. Most often, these are hidden aluminum profiles that are mounted in a niche on the ceiling. We rarely use open cornices with rods and decorative tips. There are special lifting systems for Roman and Austrian blinds. And, of course, it is worth remembering that automatic control of the eaves with an electric drive greatly simplifies the operation of curtains.

Preliminary selection of fabrics can be done remotely, having an idea of the style of the interior and the overall color scheme. But the actual selection always takes place in person. We collect interior finishing materials: samples of floor coverings, wall paints, frescoes, wallpaper, samples of upholstery fabrics and furniture and fittings finishes. Together, this gives the most complete picture of the future interior and allows you to choose the color, pattern and texture of the fabric for curtains as accurately as possible. It is also possible to "try on" fabrics already in the finished room. The designer arrives with a set of pre-selected catalogs with fabrics and the final selection takes place on the spot.

If in the course of work there are any difficulties or misunderstandings between you and the designer, which is extremely rare, you can contact the owner of the PLATINO design company directly.